--- title: "Overview of the Compliance Request History" slug: "overview-of-the-compliance-request-history" updated: 2026-08-11T06:18:38Z published: 2026-08-11T06:18:38Z canonical: "docs.osapiens.com/overview-of-the-compliance-request-history" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.osapiens.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview of the Compliance Request History In the **History** tab within the **Requests** menu item, you will find all compliance requests that have already been shared or withdrawn. Unlike the **Information Requests** tab, which shows open requests, the History tab serves as an archive where you can track the status of past compliance requests at any time but can no longer make changes. With this overview page, you can work as follows: ### Filtering the list | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/1.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Make sure that you are in the **osapiens Supplier Portal** and that the **History** tab is activated in the **Requests** menu item. | | --- | --- | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/2.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Above the tiles that show all requests, you will find the filter bar. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/3.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | You can use the **Type** filter field to narrow the list specifically to **Compliance requests** to display only product compliance requests. Other types such as **Land plot data request** or **Emission data request** are then hidden. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/4.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | In addition, the list can be filtered by **Customer** and **Date** in order to search specifically for requests from a specific business partner or at a specific time. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/5.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | By clicking on the icon ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/image-J2O1E3GU.png?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) you can reset the filters you have set. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/6.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Note that you will need to click on the icon ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/image-P9LPHMIR.png?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) after that to refresh the page. | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/SP_PCM_Filter_History_EN.gif?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) --- ### Structure of the tiles | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/1.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Make sure that you are in the **osapiens Supplier Portal** and that the **History** tab is activated in the **Requests** menu item. | | --- | --- | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/2.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Each compliance request is displayed as a tile titled **Compliance request,** date and time, and a brief description. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/3.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | A colored badge shows the current status: - A green badge that reads **Shared on [date]** means that the request has been fully answered and submitted to the customer. - A gray badge that says **Withdrawn** indicates that the request was withdrawn by the customer before it was completed. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/4.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | By clicking on the **View request** button, you can view the respective request in detail. | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/SP_PCM_Aufbau_History_EN.gif?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) --- ### Detail view of a completed request | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/1.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Make sure that you are in the **osapiens Supplier Portal** and that the **History** tab is activated in the **Requests** menu item. | | --- | --- | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/2.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Click the button **View request** of a completed case, which is indicated by a green badge that says **Shared on [date].** | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/3.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | A new page appears. In the upper area, under **the name of the request/regulation**, you can see the **status** of the request (e.g. **Complete**), the **number** of requested and reported products, the requesting **business partner** as well as the date when the request was **sent**, last **updated** and how it was **completed** (e.g. "1/1"). | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/4.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | In the section **Reported products,** you will find a table with all products, including name and ID, etc. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/5.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | By clicking on ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/image-7IYR6O5L.png?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) you can adjust the displayed columns. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/6.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Via **Download PDF** ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/image-2R3DFR69.png?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) you can download the completed request. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/7.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | By clicking on ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/image-TTPI0B3T.png?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) you can search for products with a specific ID. | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/SP_PCM_Shared_History_EN.gif?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) --- ### Detail view of a withdrawn request | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/1.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Make sure that you are in the **osapiens Supplier Portal** and that the **History** tab is activated in the **Requests** menu item. | | --- | --- | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/2.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | Click the button **View request** of a withdrawn request, which is indicated by a gray badge that says **Withdrawn**. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/3.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | A new page appears. In the upper area, under the **name of the request/regulation**, you can see the **status** of the request (e.g. **withdrawn**), the **number** of requested and reported products, the requesting **business partner** as well as the date when the request was **sent**, last **updated** and how it was **completed** (e.g. "0/1"). | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/4.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | In the section **Requested Products,** you will find a table with all products, including name and ID, etc. | | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/5.svg?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) | All edit and download buttons are switched off because the request is no longer active – the view is only for tracking what was originally requested. | ![](https://cdn.document360.io/182fa27c-97b2-4266-83c9-983310ca8da9/Images/Documentation/SP_PCM_Withdrawn_History_EN.gif?sv=2026-02-06&spr=https&st=2026-11-05T05%3A49%3A32Z&se=2026-11-05T06%3A49%3A32Z&sr=c&sp=r&sig=GSUph7QOvhmHq%2F1EEFRJnhKF%2BVPPBzVa4KWrIIaV57M%3D) The **History** tab thus provides a complete, read-only overview of all completed and withdrawn compliance requests, without the ability to make any changes.