Supplier Portal – Questionnaires

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On the page Questionnaires, you as a supplier can primarily answer questionnaires that have been sent to you by a company that you supply.

Note

Before answering questionnaires, it is best to go to the Organisation profile page first and complete/correct your General information there.


Answering questionnaires

Proceed as follows to answer a questionnaire:

  1. The questionnaires that have been sent to you are displayed under the heading Open questionnaires.

  2. If you do not wish to complete a questionnaire, click on Deny. The questionnaire is then removed from the view and added to Finished questionnaires with the State Denied (red).

  3. Instead, click on Start/Continue to begin filling out the questionnaire.

  1. If you have already entered data in your company profile and/or have already completed a questionnaire for this customer, the pop-up Do you want to confirm pre-filled answers? will appear.

  2. Click on DO NOT TRANSFER to start from scratch when completing the new questionnaire and not transfer any data.

  3. Instead, click on CONFIRM TRANSFER to fill out the previously submitted data and save time when completing the rest of the questionnaire.

  1. You are now on the main page of the questionnaire. If necessary, you can change the language of the questionnaire using the Select language dropdown at the upper right.

  2. In the progress bar, you will already see a completion status of several percent for the questionnaire, as your master data has already been imported from the organisation profile in your Supplier Portal.

  3. Click on Start or Continue in an area to begin filling out the questionnaire.

  1. In the Evidences section, upload the evidences that are available to you and enter the corresponding validity period.

    If a questionnaire asks for evidences, a wizard guides you through the evidence upload. The uploaded evidences are checked for validity by AI. The AI gives an estimate and, where it can extract validity dates from the evidence, fills in the validity period.

  1. Answer all questions in all areas of the questionnaire step by step. Click on Save on the right if you want to save the current status and continue filling out the questionnaire at a later time.

    Some questionnaires contain a question of the type Document upload. Upload the requested file and enter its validity period.

    Some questionnaires contain a question of the type Sublocation. With it, you record your own sub-suppliers up to five tiers deep, optionally including sites, as a supply chain tree. Your sub-suppliers do not receive a questionnaire of their own. Your answers are saved automatically. After you have submitted the questionnaire, it is read-only.

  2. Click on Complete when you have answered all the questions and want to send the questionnaire. Please note that the questionnaire cannot be changed afterwards.

    Note: Once you have completed and sent a questionnaire, you will no longer be able to revisit the answers that you provided.

  1. A confirmation pop-up appears. Click on Back if you want to check the status of the questionnaire again and make any necessary changes.

  2. Instead, click on Send questionnaire to finally submit the completed questionnaire.

  1. You will then be redirected back to the Supplier Portal. You will now see the completed and submitted questionnaire under Finished questionnaires with the status Completed (green).

  2. If required, you can also click on Edit organisation profile at the upper right to complete your company data.

  3. You can also click on the Upload certificates button to go directly to the page for uploading evidences.